PRIVACY POLICY

THE ALPINA MANAGEMENT WEBSITE IS OWNED BY ALPINA MANAGEMENT D.O.O., WHICH IS THE DATA CONTROLLER OF YOUR PERSONAL DATA.

WE HAVE ADOPTED THIS PRIVACY POLICY WHICH DEFINES HOW WE PROCESS INFORMATION COLLECTED THROUGH ALPINA MANAGEMENT, AS WELL AS THE REASONS WHY WE NEED TO COLLECT CERTAIN PERSONAL DATA ABOUT YOU. THEREFORE, YOU SHOULD READ THIS PRIVACY POLICY BEFORE USING THE ALPINA MANAGEMENT WEBSITE.

WE CARE ABOUT YOUR PERSONAL DATA AND ARE COMMITTED TO ENSURING ITS CONFIDENTIALITY AND SECURITY.

PERSONAL DATA WE COLLECT:

WHEN YOU VISIT ALPINA MANAGEMENT, WE AUTOMATICALLY COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, INCLUDING DATA ABOUT YOUR WEB BROWSER, IP ADDRESS, TIME ZONE, AND SOME COOKIES INSTALLED ON YOUR DEVICE. ADDITIONALLY, WHILE BROWSING THE SITE, WE COLLECT INFORMATION ABOUT INDIVIDUAL WEB PAGES OR PRODUCTS YOU VIEW, WHICH WEBSITES OR SEARCH TERMS REFERRED YOU TO OUR SITE, AND HOW YOU INTERACT WITH THE SITE. THIS AUTOMATICALLY COLLECTED INFORMATION IS REFERRED TO AS “DEVICE INFORMATION.”

WE MAY ALSO COLLECT PERSONAL DATA YOU PROVIDE TO US (INCLUDING BUT NOT LIMITED TO FIRST NAME, LAST NAME, ADDRESS, PAYMENT INFORMATION, ETC.) DURING REGISTRATION IN ORDER TO FULFILL A CONTRACT.

WHY DO WE PROCESS YOUR DATA?

OUR MAIN PRIORITY IS USER DATA SECURITY, AND WE PROCESS ONLY THE MINIMUM AMOUNT OF DATA NECESSARY TO MAINTAIN THE WEBSITE. AUTOMATICALLY COLLECTED INFORMATION IS USED ONLY TO IDENTIFY POTENTIAL ABUSE AND TO CREATE STATISTICAL DATA ABOUT WEBSITE USAGE. THESE STATISTICS DO NOT IDENTIFY ANY INDIVIDUAL USER.

YOU MAY VISIT THE WEBSITE WITHOUT DISCLOSING YOUR IDENTITY OR PROVIDING INFORMATION THAT COULD IDENTIFY YOU. HOWEVER, IF YOU WANT TO USE CERTAIN FEATURES, RECEIVE A NEWSLETTER, OR FILL OUT A FORM, YOU MAY PROVIDE PERSONAL DATA SUCH AS EMAIL ADDRESS, NAME, SURNAME, CITY, ORGANIZATION, OR PHONE NUMBER. IF YOU CHOOSE NOT TO PROVIDE PERSONAL DATA, SOME FEATURES MAY NOT BE AVAILABLE (E.G. NEWSLETTER OR CONTACT FORM). IF YOU ARE UNSURE WHICH DATA IS REQUIRED, YOU MAY CONTACT US AT: KLIMASERVISZAGREB@GMAIL.COM.

YOUR RIGHTS:

IF YOU ARE A EUROPEAN RESIDENT, YOU HAVE THE FOLLOWING RIGHTS REGARDING YOUR PERSONAL DATA:

• RIGHT TO BE INFORMED

• RIGHT OF ACCESS

• RIGHT TO RECTIFICATION

• RIGHT TO ERASURE

• RIGHT TO RESTRICT PROCESSING

• RIGHT TO DATA PORTABILITY

• RIGHT TO OBJECT

• RIGHTS RELATED TO AUTOMATED DECISION-MAKING AND PROFILING

TO EXERCISE ANY OF THESE RIGHTS, CONTACT US USING THE DETAILS BELOW.

PLEASE NOTE THAT WE PROCESS YOUR DATA TO FULFILL CONTRACTUAL OBLIGATIONS (E.G. ORDERS PLACED THROUGH THE WEBSITE) OR FOR OUR LEGITIMATE BUSINESS INTERESTS. YOUR DATA MAY BE TRANSFERRED OUTSIDE EUROPE, INCLUDING TO CANADA AND THE UNITED STATES.

LINKS TO OTHER WEBSITES:

OUR WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES THAT ARE NOT OWNED OR CONTROLLED BY US. WE ARE NOT RESPONSIBLE FOR THEIR CONTENT OR PRIVACY PRACTICES. WE RECOMMEND THAT YOU READ THE PRIVACY POLICIES OF ANY SUCH WEBSITE.

INFORMATION SECURITY:

WE STORE YOUR DATA ON SECURE SERVERS PROTECTED AGAINST UNAUTHORIZED ACCESS, USE, OR DISCLOSURE. WE IMPLEMENT REASONABLE ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SECURITY MEASURES. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED AS 100% SECURE.

LEGAL DISCLOSURE:

WE WILL DISCLOSE INFORMATION WHEN REQUIRED BY LAW OR WHEN WE BELIEVE IN GOOD FAITH THAT SUCH ACTION IS NECESSARY TO COMPLY WITH LEGAL OBLIGATIONS, PROTECT OUR RIGHTS, ENSURE SAFETY, INVESTIGATE FRAUD, OR RESPOND TO GOVERNMENT REQUESTS.

CONTACT INFORMATION:

IF YOU WOULD LIKE MORE INFORMATION ABOUT THIS PRIVACY POLICY OR YOUR PERSONAL DATA, YOU MAY CONTACT US AT: KLIMASERVISZAGREB@GMAIL.COM

THE PRIVACY POLICY ARE IN EFFECT AS OF 22/03/2026.